5 Factor helps you to Become an Uber Driver
Uber system allows the riders to request the ride at any time anywhere where Uber has launched.
A driver has only 15 seconds to accept or decline the ride once the driver allows the ride.
Then he proceeds to the rider location to pick up and notify him arriving by tapping arriving now.
Once the rider gets into the car, the driver asks him to start the trip and navigates to the destination as soon as the trip is over, the fare amount is calculated within seconds and pop up on the screen then the driver immediately go online for the next trip and start the business.
The driver has full flexibility to go online or offline, start their business anywhere or anytime. That why Uber is one of the most successful starts up in the transportation sector among both rider and driver.
Become an Uber driver is not an easy task and getting the 5 star rating is also not simple as it seems!
Rating system in Uber
After each successful trip, a rider can leave rating between 1-5 stars, also may have written the feedback for the best experience, same goes for the driver, he also has a chance to leave a rating between 1-5 stars to the passenger.
The passenger always looking for a highly rated driver, if the driver rating is below the expectation of rider
then maybe rider decline to have a ride with the driver or sooner he may lose access of an uber application, that why Uber is very selective while choosing the partner.
Fortunately, Uber has a feedback option for the client to leave suggestion so the driver can improve the service in that area however there is plenty of ways for the driver to achieve a good rating.
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Tips for a driver to increase the rating
One of the top reason, riders love to use Uber app that its the reliability of experience for example if the riders request for the ride he knows the estimates time of arriving.
Driver and rider share the same ETA on the device, rider expects the driver to approach at the pickup location at the estimated time.
Hence Uber suggested the driver accepts the ride only when he’s ready to start the vehicle and prompt to reach the pickup location.
Being late is one of the reason driver lose the rating, and it common between these days that driver lose the rating of because of delay in arriving time.
So is highly recommended for the driver the GPS for avoiding delay in client location or study the city during the downtime the easier driver navigates the city the happier the client.
If you are the driver and want to know more about your clients that what your clients are looking for and want to impress them through your consistent service, following these tips will help you to achieve 5 rating trip.
Rider always expects the driver to come at the right estimate time quickly, and delay in arriving is the common reason driver receives a rating below 5.
To avoid being late in arriving Uber suggest the driver to use GPS and only accepts the trip when he is online and ready to start the vehicle or prompt in reaching so studying the city to navigate during downtime also help the driver to use the time efficiently.
There is no formal dress system in Uber but that doesn’t mean you shouldn’t think about your appearance how you dress or care of hygiene may be a reflection of your devotion to providing a 5-star rating trip.
Dressing well can also make a trip easier because rider love to give driver 5 rating who represents themselves in a professional style.
Clients love to have extra service such as open the door for him/her which shows the ethical and professional dedication towards the service.
Even serving the cold water or having the extra mobile charger
Avoid asking 5 stars
Asking the user 5 stars at the end of the trip is unethical since it has proven unprofessional in the sight of the rider to ask rating. A rider doesn’t like those drivers who ask for a full rating.
Cancel the trip segment
If any situation occurs that you want to cancel the ride, remember don’t press begin the trip and end trip instead simply hit the cancel icon which is present at the top left corner and chose one of the reasons of not executing the trip in the below-given list.
Remember you have always had an option do not charge clients, be sure your clients shouldn’t charge the cancellation fee because you are the one who declines to have a ride after accepting it.
That indicates ethics toward the service and rider have a great experience and one more thing try to avoid the cancellation as much as you can, the driver also has to maintain the acceptance rate, the lower acceptance rate, the more poor rating or service.
Once you sign in the app and select the vehicles, you will see go online button, before tapping the online button, make sure you are ready to receive the rider without any delay.
However, if you are not ready to take any rides, so uber highly recommends you to stay offline that means if you are in a shower, bathroom, eating or any situation which prevents you driving or you are uncomfortable states to start a ride.
The top reason driver loves to work with uber is flexible schedule since the Uber has constant providing 24 hours service, you have a great chance go to on and off at any time or anywhere.
Excessive calling segment
Once the driver accepted the trip, all the details regarding driver such as driver name, phone number, rating, image and estimated time of arriving will appear on the rider device, and he received an automatic message of confirmation.
When the driver approached at the pickup location then let him know the rider by tapping “arriving now” button again, the rider will get notification of “arriving the driver” to his/her smartphone.
However, Uber algorithm tries to avoid calling as much as possible and also suggest to the driver not to call the clients excessively because it may cause to fall in the rating and rider may get annoyed or disturbed which more likely to give a poor rating.
That why Uber system tries to avoid calling in most of the circumstances still if the driver has any confusion in mind about the direction, then he calls the rider for confirming the route.
The most common complaint receives Uber about a driver is poor route choice or lack of knowledge about the city. To avoid choosing the wrong route-
if they respond yes, so it better to prefer the custom route provided by the rider.
Try to learn the usual landmark and local streets during downtime because the better you know your city, the more efficiently you drive.
Riders never leave a chance to give the low rating for poor route choice, and if your rating slips below the expectation, then you may lose access of Uber application.
Accepting the trip module
Accepting the trip is a quick and simple, whenever rider request for a ride, uber connect it to the nearest driver, on the other hand, beeping notification will popup on driver application, the driver will have 15 seconds to accept the ride.
The ETA is displayed on the app to let the driver know that how far away he is from the rider.
Remembers if you are receiving the request that means you are the closest driver available on the roads, no other driver is fast or better than you.
If you accept the trip, a rider will receive the quickest pickup possible which is the great experience for the passenger.
If you reject the trip, the request goes another driver who is far away from the passenger
Resulting in the poor performance for both rider and driver because the driver has to maintain the acceptance request so if you don’t want to take a ride just to offline.
Uber is an entirely cashless app that why rider loves to take a ride in Uber and this is the main reason, why they have been able to grow so fast, that why rider loves to take a ride in Uber and this is the main reason, why they have been able to grow so fast.
If there is ever a technical issue occurs during the trip, such as you start the trip early or you end the ride late, just make sure you send an email to the Uber Support with details.
Soon Uber try looking out what was happened and figure out a solution and adjust the fare.
Another thing asking the rider to pay the cash as a part of a trip is not only against the terms and service but it also an unprofessional and poor experience for a rider. Let the payment handled to the cashless uber remind the driver at the end of a trip not pay to tip.
Some clients feel uncomfortable to pay the tip as they expect the ride to be cashless if a new rider giving cash as a tip then let him know tipping is not part of uber service or later he might have felt cheated later. However, if the rider insists you keep the tip then keep it because you earned it.
Fare Review segment
Once you have arrived at the drop-off location and confirmed it is the final destination, then press the end trip.
Uber uses the trip data to calculate the fare which appears in the app within seconds.
However, after the ride, you will ask to rate the rider between 1-5 stars, after that, you will see two buttons, one indicates “I need a fare review” about the rider and the second button indicates to “go online”.
If you have any issue about the trip or unfair receipt then you put your feedback, and if everything is all right hit the second button and go back online ready to accept the next ride which comes on your way.
Payment Method for Driver
Getting paid is easy and comfortable with a vault. Vault is secure storage and payout integration for banking information and partner tax.
You can go to the vault.uber.com to set up the deposit and if you want to change the direct deposit just go the dashboard of partner.uber.com, and click on the banking detail icon
Once you enter the detail your payment deposit directly at every Thursday, the payment period is every Monday at 4 a.m to the following Monday at 4 a.m.
Remember if you forgot to add the banking detail at partner dashboard and completed the ride still you will get the payment after adding the banking detail.
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